Returns & Exchanges
A.P.C. offers a straightforward return policy allowing you to return items purchased online within 14 days of delivery provided they are in original condition with tags attached. We aim to ensure your complete satisfaction with our timeless collections through a seamless exchange or refund process.
Request a Return
Log into your customer account and select the order you wish to return to generate a Return Merchandise Authorization (RMA) number.
Prepare the Package
Place the items in their original packaging, ensuring all designer tags and hygiene seals are intact, and include the printed return form inside.
Attach the Label
Affix the pre-paid shipping label provided in your original shipment to the outside of the box, covering any previous delivery markings.
Ship and Track
Drop off your package at an authorized collection point and retain your tracking receipt until your refund has been processed by our workshop.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing